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iostudio Awarded Contract Renewal for DOD’s Tobacco Cessation Program

NASHVILLE, Tenn., Nov. 1, 2018 — iostudio will continue providing frontline support to the YouCanQuit2 tobacco cessation initiative from the Department of Defense (DoD), following a contract extension effective through October 2019.

The YouCanQuit2 program mission is to help American service members and their loved ones quit tobacco by allowing them to access free information about cessation techniques, work plans for quitting, and round-the-clock online live chat support. It is through that online live chat assignment that iostudio advises on the resources and coaching connections available to the DoD community to help quit their use of tobacco.

“This is why we go to work each day at iostudio: to pool our talents and experiences into services that directly help people—in this case, the inspiring service members and civilians affiliated with the Department of Defense,” said Keith Kawasaki, Vice President of Client Services and Contract Management at iostudio.

The DoD dedicates a website, YouCanQuit2, to the program as an education campaign for the military.

Live chat
support for tobacco cessation.

Tobacco use can lead to heart and lung disease, as well as cancer. Research shows it can increase chances for hospitalizations, missed workdays, failed fitness evaluations and impaired night vision.

Because quitting can take several attempts, iostudio’s contact center operators provide support through several stages of tobacco addiction and cessation, and have been trained to adequately advise beneficiaries in recommended appropriate cessation techniques, treatments and resources.

In 2017, iostudio was awarded a subcontract from Pathways 2 Solutions, a CVE-verified Service-Disabled Veteran-Owned Small Business, under contract with Booz Allen Hamilton as part of the Department of Defense (OSD-P&R) Counter-Marketing Programs for Tobacco Cessation.

Based on iostudio’s excellence in contact center capabilities, Pathways 2 Solutions renewed iostudio’s subcontract to provide chat services to answer questions and provide coaching, education and resources for DoD community members.

“This program makes a meaningful impact in people’s lives, and that aligns with our mission,” Kawasaki said. “We are honored by and so very appreciative of Pathways 2 Solutions for their continued confidence in us.”

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